Field Service Technician - Uline - Kenosha, WI Job at Plug Power Inc., Wisconsin

WEtDK2laRkhYVlArL214cTdCWDl4ZHNzTGc9PQ==
  • Plug Power Inc.
  • Wisconsin

Job Description

Field Service Technician

Status: Non-Exempt (hourly)

Department: Field Service

Location: Onsite at our Uline cusotmer site in Kenosha, WI

Position Summary

The Field Service Technician will support our fuel cell products currently installed in electric lift trucks, including performing preventative maintenance and resolving breakdowns. This person will be responsible for the installation and servicing of fuel cells at a specific location. This person will also be responsible for reporting breakdown events, parts ordering and maintenance of fuel cells at a specific location. This position presents a great amount of exposure to customer personnel and electric lift truck operators, and thus requires a person with excellent technical skills as well as communication, interpersonal and motivational skills. 


Core Duties and Responsibilities

  • Maintenance and service of fuel cells at customer sites.
  • Performing diagnostics, troubleshooting, and evaluations to maintain the fleet at a specific location.
  • Performing specialized service procedures, including field retrofits and software and hardware upgrades to existing fuel cells.
  • Providing on-call and emergency support service to customers as required
  • Purchasing tools, equipment, and parts for customer service and support as required. 
  • May require troubleshooting and maintenance of high-pressure hydrogen storage, 480VAC, flammability, cryogenic liquid, high pressure gas and fueling systems.
  • May include maintaining ongoing communication with customer personnel hydrogen suppliers regarding aftermarket support of fuel cells.
  • Providing regular feedback to regional service representatives regarding fuel cell performance and field maintenance issues.
  • Completing administrative duties & documentation, including: incident reports, service logs, inventory maintenance and site and system documentation.
  • Exhibiting and enforcing safety procedures in the field or customer sites.
  • Travel as required for business needs; expected to drive safely and to adhere to all traffic laws
  • Represent Plug Power in a professional manner at all times and in all interactions
  • Perform other duties as assigned.

Education and Experience

  • Minimum high school diploma or equivalent with technical electrical coursework
  • Three (3) or more years of direct experience in mechanical and electrical troubleshooting
  • Formal training and education may be also considered in lieu of direct experience
  • Must possess a valid driver license, a clean driving record, and the ability to safely operate a motor vehicle
  • Must be able to lift 50 pounds on regular basis unassisted
  • Knowledge of lift truck operation and applications is highly preferred
  • General mechanical aptitude is required
  • Computer and software systems skills as applicable to position including but not limited to: Word, PowerPoint, Excel, and Outlook
  • Dynamic interpersonal skills and the ability to effectively communicate with diverse audiences and stakeholders at all levels
  • Excellent verbal and written communication skills
  • Creativity in solving technical problems
  • Ability to work independently
  • Uncompromising dedication to quality
  • Exceptional time management skills with the ability to handle multiple tasks
  • Punctual and reliable
  • Technician must provide own standard set of tools – specific fuel cell tools to be provided by Plug power

Pay Rate:

$24.00 - $28.00

We offer a fantastic total rewards package at Plug, and a brief summary is below:

✓ Base salary is determined on a number of factors including but not limited to education, experience, skills, and geography. These factors are considered when making an offer of employment. If you are interested in this position, we’d ask that you apply.

✓ The above pay range, may not take into account local geographic pay variations. If there is an applicable geographic differential, a member of the HR team can discuss that with you.

✓ Health, Dental & Vision Insurance eligibility starting from the first day of hire

✓ 401(k) with 5% company match

✓ Bonus eligibility

✓ Paid time off including vacation, personal and sick time

✓ Paid Holidays

✓ Wellness Reimbursement Program

✓ Potential to apply for Tuition Reimbursement

✓ Employee Referral program

✓ Employee Assistance Program

Plug Power Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Job Tags

Hourly pay, Holiday work, Full time, Local area,

Similar Jobs

Talentwise Consulting

Construction Safety Officer Job at Talentwise Consulting

 ...What you'll do: The Safety Officer will be responsible for the Southern California project sites and will be based out of our Santa Clarita...  ...interpersonal skills Experience with Procore, or other construction management software Understanding of construction... 

Rise Baking Company

Traveling Trainer & Cake Decorator Job at Rise Baking Company

Job Purpose Provide technical expertise within bakery including baking and cake decorating training, as well as marketing, merchandising, and sales strategies to support assigned customer accounts. Essential Functions Provide training to in-store bakery associates...

Guardian Angel Senior Services

Caregiver and Companion for Elderly Job at Guardian Angel Senior Services

 ...Role and Responsibilities ~ Assist with all activities of daily living (ADLs.)~ Help with bathing, dressing, grooming, and other...  ...provides: certified home health aides homemakers companions live-in caregivers respite and hospice services and much... 

Ice Speak Social

Entry Level Events Assistant Job at Ice Speak Social

Ice Speak Social is looking for a dynamic and organized Events Assistant to support our events team in planning and executing a variety of high-profile events. The ideal candidate will have excellent communication skills, be detail-oriented, and enjoy working in a fast-... 

National Jewish Health

Director, Clinical Programs and Strategy Job at National Jewish Health

 ...National Jewish Health is recruiting a visionary Director of Clinical Programs and Strategy to lead and shape the future of its evidence-based tobacco cessation and clinical programs. As a key member of the Health Initiatives Senior Leadership Team, this individual...