Customer Service Representative Job at Insight Global, Richmond, VA

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  • Insight Global
  • Richmond, VA

Job Description

Insight Global is currently hiring multiple Customer Service Representatives for a large client located in the downtown Richmond area. These positions will be FULLY onsite Monday through Friday during 8am-5pm. Paychecks are weekly and benefits will be offered while on contract! These roles start as a 5-6 month contract but can get extended much longer based on performance!

The Customer Service Representatives will deliver outstanding service by assisting customers with account-related inquiries, resolving issues, and ensuring a smooth customer experience. This role includes managing customer requests, researching and adjusting accounts, and maintaining accurate records while adhering to quality and compliance standards.

Qualifications:

  • High school diploma
  • 2+ years of experience in a high-volume/inbound call center type of role
  • Good communications skills and able to work fully onsite

Job Tags

Contract work, Currently hiring,

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