Job Description

Morris Brown College is seeking a Student Success Coach!

Overview:

Student Success Coaches advise Morris Brown Students throughout their collegiate careers from matriculation to graduation. The Student Success Coach position extends beyond the traditional academic advising philosophy and is designed for a new institutional and curricular model. As part of the Academic Affairs team, coaches are integrally involved with many facets of a student's academic, personal, and future professional success by providing academic coaching. In addition to advising and student advocacy, student success coaches participate in teaching, management of coach resources, professional development, and campus engagement.

General Duties:

Retention and Engagement

• Monitor student progress and identify at-risk students using data and early warning systems.
• Develop and implement strategies to improve retention, including academic workshops referrals, tutoring referrals, and mentoring programs.
• Encourage active participation in campus resources and student organizations.
• New student orientation facilitators

Individualized Support

• Conduct one-on-one coaching sessions to address academic challenges, time management, and personal development.
• Help students navigate barriers to success, such as financial, personal, or academic difficulties.
• Provide referrals to counseling, financial aid, and other campus services as needed.

Goal Setting and Development

• Collaborate with students to set short-term and long-term academic, career, and personal goals.
• Facilitate self-assessment tools to help students identify strengths and areas for improvement.

Communication and Outreach

• Maintain regular communication with students through email, phone, and virtual or in-person meetings.
• Host informational sessions, workshops, and events to engage students and promote resources.
• Foster relationships with faculty and staff to stay informed about curriculum updates and student needs.
• Facilitating communication in contacting faculty or being a bridge between student and instructor.

Documentation and Reporting

• Maintain accurate and confidential records of advising sessions and student progress.
• Prepare reports on student success metrics, including retention rates, GPA trends, and program effectiveness.
• Participate in assessment and evaluation of advising practices to improve services.

Professional Development

• Stay informed about best practices in student advising, coaching techniques, and higher education trends.
• Participate in training sessions, conferences, and institutional committees.

Campus Advocacy

• Serve as an advocate for student needs within the institution.
• Collaborate with academic departments, student affairs, and institutional leadership to improve the student experience.

Qualifications:

• Bachelor's degree required.
• A minimum of one year of relevant experience post degree completion, preferably in college-level advising, student advocacy, mentoring or coaching.

Preferred Qualifications:

• Master's degree preferred in student personnel and counseling, higher education administration, educational leadership, counseling, or related area
• Three or more years of relevant higher education advising experience.
• One of more years of secondary or college-level teaching experience
• Experience with development of curriculum or programming.
• Experience advising students.
• Experience tracking and interpreting data relevant to their work and using that information for work and process improvement.
• Familiarity with student records databases and electronic
• A commitment to knowledge creation and research in higher education
• The desire and ability to work in a collaborative, team environment.
• A demonstrated commitment to diversity and equity and advanced intercultural competencies
• The ability to learn and disseminate detailed information using a high level of interpersonal skills.
• Excellent oral and written communication skills

Morris Brown College is a member of the Transnational Association of Christian Colleges and Schools (TRACS) [15935 Forest Road, Forest, VA 24551; Telephone: (434) 525-9539; email: info@tracs.org], having been awarded Accredited Status as a Category II institution by the TRACS Accreditation Commission on April 26, 2022. This status is effective for a period of up to five years. TRACS is recognized by the United States Department of Education (ED), the Council for Higher Education Accreditation (CHEA), and the International Network for Quality Assurance Agencies in Higher Education (INQAAHE).

Morris Brown College is committed to providing equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. We strive to foster an inclusive work environment that values diversity and promotes equal opportunity for all.

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