Job Description

Who We Are

Vitality Slim Clinic, located in Scottsdale, AZ , is a premier weight loss and wellness clinic dedicated to transforming lives through cutting-edge treatments, personalized care, and a holistic approach to health. We offer services ranging from medical weight loss programs, body contouring, and regenerative medicine to advanced diagnostics and customized health plans. Our mission is to empower clients to achieve their health goals while delivering an unparalleled patient experience.

What You'll Do

As the Operations Manager at Vitality Slim Clinic, you will play a pivotal role in the success and growth of the clinic. Acting as the implementer of the owner's vision, you will lead day-to-day operations, ensure seamless execution of strategies, and foster a culture of excellence. Your responsibilities will include:

Operations Management

• Oversee all aspects of daily clinic operations, ensuring efficiency, organization, and a welcoming environment.
• Manage staff scheduling, administrative tasks, and inventory to maintain seamless operations.
• Ensure adherence to clinic protocols and compliance with health and safety regulations.

Team Leadership

• Supervise, coach, and manage all personnel, creating a high-performing, motivated team.
• Lead hiring, onboarding, and training processes to ensure staff delivers superior customer service and maintains professionalism.
• Foster a positive, collaborative environment that aligns with Vitality Slim Clinics' mission and values.

Customer Service Excellence

• Uphold and enhance the standard of exceptional patient care, ensuring every client feels valued, supported, and encouraged throughout their wellness journey.
• Address client concerns and feedback promptly to maintain a high level of satisfaction and trust.

Strategic Implementation

• Execute the owner's vision by developing and implementing operational plans and initiatives.
• Monitor key performance indicators (KPIs) such as customer retention, revenue, and staff performance to drive success.
• Identify areas for improvement and implement innovative solutions to enhance efficiency and patient outcomes.

What Were Looking For

• Relevant Experience: 3-5 years of operations management experience in the medical, spa, or wellness industry is a plus, but not required.
• Technical Proficiency: proficient or familiar with CRMs and EMRs.
• Leadership Skills: Proven ability to inspire and manage teams effectively.
• Operational Expertise: Strong organizational abilities and experience managing day-to-day business operations.
• Customer-Centric Approach: A passion for delivering exceptional patient experiences and addressing client needs.
• Communication Proficiency: Excellent interpersonal and verbal communication skills.
• Adaptability: Ability to thrive in a fast-paced, evolving environment and proactively solve problems.
• Detail-Oriented: A meticulous approach to organization, documentation, and maintaining clinic standards.

Why Join Us?

• Transform Lives: Be part of a cutting-edge clinic that makes a tangible difference in the lives of our patients.
• Collaborative Culture: Work in a supportive environment with a dedicated team of professionals passionate about health and wellness.
• Professional Growth: Enjoy opportunities for career development and growth as the clinic expands its offerings and operations.
• Impactful Role: As the Operations Manager, your leadership will directly shape the clinic's success and reputation.

Pay

• $50,000- $65,000 per year
• A Bonus based on clinic performance and KPI metrics.

Schedule

• 5 days a week. Flexible

If you're ready to bring your organizational expertise and leadership skills to a dynamic, life-changing environment, we'd love to hear from you! Join Vitality Slim Clinic and help redefine wellness for our patients.

4 Easy Steps to Get Hired:

1. Fill out the screening questions on Indeed. *REQUIRED*
2. Receive an email to accomplish an assessment. *REQUIRED*
3. Schedule a virtual screening with our talent acquisition team.
4. Interview with the management and get the job offer once passed!

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