Sales Support Specialist Job at ALLY BUILDING SOLUTIONS, Orlando, FL

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  • ALLY BUILDING SOLUTIONS
  • Orlando, FL

Job Description

We are seeking a detail-oriented and proactive Sales Support Specialist to support our growing team of account executives. This position is essential in helping our account executives navigate the operational intricacies of their day-to-day processes, ensuring ultimate customer satisfaction and internal efficiency.

The sales support specialist will interface with both internal and external customers while performing a variety of ad-hoc and structured value-add processes in support of our overall sales strategy.

Key Responsibilities:

  • Collaboration and Communication
    • Point of contact between customers and sales team, facilitating communication regarding new bids, updated pricing and various other customer needs
    • Support internal operations teams by addressing customer communication needs as they arise
    • Foster strong relationships with customers by actively listening to their needs and providing timely updates
  • Insights and Reporting
    • Monitor bidding reports and process to ensure customer needs are met
    • Collaborate with internal operations teams to verify accurate purchase orders are being issued in timely manner
    • Create ad-hoc reports to provide insights and support both the customer and sales team
    • Document and vet scopes of work to ensure alignment with customer expectations
    • Maintain records of customer interactions to support better decision making
  • Networking and Relationship Management
    • Attend industry events and networking functions to represent the company
    • Cultivate and maintain strong relationships with customers and other industry stakeholders

Requirements:

  • Advanced Microsoft Office / Excel skills required.
  • Excellent communication skills with internal and external stakeholders
  • Excellent attention to detail and accuracy
  • Four-year college degree in business administration or equivalent work experience preferred
  • Homebuilding experience preferred

We value and rely on the collective voices of our employees, customers, and community to help us build a better company - and world - for everyone. Every voice, every perspective matters. That's why we're proud to be an equal opportunity employer.

Compensation details: 50000-55000 Yearly Salary

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Job Tags

Work experience placement,

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