Job Description

Company Description

Austin and Georgetown Interventional Pain is a patient-centered, dynamic medical practice. We provide interventional and comprehensive pain management services to patients in pain.

Role Description

This is a full-time on-site role for a Medical Front Office position at Georgetown Interventional Pain located in Georgetown, TX. We are seeking an experienced candidate to assist with our growing volume of patients and services. This will be an ideal position for someone who is a quick learner, compassionate, enthusiastic, friendly, and would enjoy working in a patient-facing role (check-in, check-out receptionist). Training will be provided.

Qualifications

• Phone Etiquette and Communication skills
• Appointment Scheduling and Customer Service skills
• Receptionist Duties
• Excellent written and verbal communication skills
• Ability to multitask and work in a fast-paced environment
• Experience in a medical office setting
• Take messages for patients using electronic medical records.
• Collect co-payments.
• Address patient requests and inquires.
• Resolve patient concerns.
• Communicate with dedicated billing and authorization service on insurance issues (i.e., verifications and authorizations) and assist patients in understanding insurance plans.
• Various assigned administrative processes.

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