Job Description

Healthcare Business Analyst I - Epic Trainer - Health System Information Services -( UAB0018U )

Description

Benefits :
Benefits available for eligible positions include: 100% tuition assistance, wellness initiatives, generous paid time off, paid parental leave, Public Service Loan Forgiveness Program eligible employer, plus more. In addition to our many benefits and perks , UAB Medicine provides a variety of resources to support employees both personally and professionally.

Job Highlights : UAB Health System was recently approved to transition to Epic as our new electronic health record (EHR) platform, which means we have new opportunities available for you to join our Health System Information Services (HSIS) team. You'll work with more than 400 professionals committed to keeping UAB Medicine's IT systems and infrastructure secure and running smoothly to deliver quality patient care. Work with the Best at UAB Medicine : UAB Medicine is Alabama's largest single-site employer and operates over 1,200 beds and over 200 clinics in Birmingham , Alabama. When you become part of UAB Medicine, you join a nationally ranked academic medical center committed to education and advancing medical science through research.

- U.S. News & World Report 's Best Hospitals, #1 in Alabama - America's No. 1 Best Large Employer, Forbes , 2021- Level I Trauma Center - NCI-Designated Comprehensive Cancer Center, Comprehensive Transplant Institute, Comprehensive Stroke Center Our success in patient care, innovation, and education is a direct result of our supportive and inclusive culture . Whether you are looking to start your career, fast-track your development, or diversify your skills, UAB Medicine offers avenues for advancement that other employers cannot match .

Job Description :
To design information systems appropriate for users' needs and consistent with overall design of information systems architecture. To review business needs, analyze solution feasibility, and evaluate project requirements. To provide education to customers on supported systems. To prepare and maintain technical documentation. To provide ongoing system support via on call processes, monitoring, and maintenance. To commit to fostering an environment of heightened security following Information Technology Security Policies and participating in security training, such as Health Insurance Portability & Accountability Act (HIPAA) and Family Education Rights and Privacy Act (FERPA), on an annual basis.

Key Duties & Responsibilities
1. Collects and analyzes information for business needs, conducts requirements gathering, and defines scope and objectives for systems related to healthcare operations.

2. Exhibits novice level presentation and interpersonal skills to educate healthcare software application users regarding effective and efficient use of information technology.

3. Assists management or senior analysts to prepare flow charts and models as a part of conducting feasibility studies regarding possible system solutions.

4. Works under direction of a manager or senior analyst to estimate costs, tasks and resource needs related to new or changing systems functionality to meet user business needs.

5. Works under direction of a manager or senior analyst to develop systems documentation to guide users and assist with ongoing operations maintenance and development of the system. Best practices will guide departmental processes and system documentation to achieve an operational system that is supportable and maintainable.

6. Develops training curriculum and course content for a variety of instructional methods, including classroom training, e-learning, and hands on workshops.

7. Oversees scheduling and logistics of training sessions.

8. Develops and maintains training documentation and resources including but not limited to reference materials and user guides.

9. Stays up to date with Epic software updates, best practices, and industry trends.

10. Engages with end users to understand training needs and gather feedback on training effectiveness.

11. Maintains the training environment in collaboration with the technical team.

12. With minimal assistance, assumes on-call duties as needed to provide user support by defining problems and identifying solutions. Assist in the establishment of a collaborative user support framework that addresses hardware, software, and process issues at all times (24/7). Exhibits excellent customer service and problem-solving skills.

13. Performs other duties as assigned.

Qualifications

Associate's degree in a related field and one (1) year experience in a healthcare application support role required. Work experience may substitute for education requirement.

Epic certification in area of support or certification obtained within 12 weeks of completing Epic training with no more than two (2) testing attempts required.

Preferred Skills: Knowledge of developing and implementing training programs for healthcare staff for healthcare applications such as Epic. Experience with designing and creating training curriculums and materials preferred.

Primary Location

: UAB Health System

Job Category

: Information Technology

Organization

: 702150000 Health System Information Services

Employee Status

: Regular

Job Level

: Mid-Level

Shift : Day/1st Shift

Job Tags

Shift work, Day shift,

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