Job Description

Classification Title:

Epic Business Systems Builder

Job Description:

The Student Health Care Center at the University of Florida, within the Department of Community Health and Family Medicine (CHFM), is seeking an experienced Epic Builder to join our team. Reporting directly to the Director of Information Technology (IT) for Student Health and indirectly to the Director of Ambulatory Clinical Applications, this role serves as the lead contact for electronic medical records (EMR) systems.

The position involves leveraging expertise in Epic EMR to manage projects, provide application and workstation support, and oversee business planning and data management. troubleshooting issues, gathering user specifications, and implementing technological solutions to support the Student Health Care Center's daily operations. This role may also involve supervisory responsibilities and administrative tasks as needed.

As an Epic Builder, you will:

• Partner with clinical teams to standardize EMR processes and promote best practices across Student Health clinics.
• Assist with IT services and support initiatives to improve satisfaction among staff, providers, and patients.
• Obtain and maintain EpicCare Ambulatory certification to stay at the forefront of EMR optimization.
• Participate in enhancing and implementing EMR systems, contributing to training, communication, and project prioritization.
• Develop and update department-specific tools like SmartText, SmartSets, Flowsheets, and preference lists.
• Act as the department's primary resource and superuser, providing support, troubleshooting, and user training.
• Collaborate on communication management projects, including MyChart builds, to enhance provider-patient interaction.
• Lead and attend key meetings to share knowledge, address workflow issues, and contribute to system improvements.

We are looking for someone who is:

• Highly organized and detail-oriented with exceptional time management skills.
• Proficient in learning new technologies and dedicated to maintaining strict confidentiality.
• A collaborative team player with excellent communication skills, capable of addressing both technical and non-technical audiences.
• Independent, self-motivated, and committed to enhancing the well-being of our health system.

This role offers the opportunity to make a tangible impact by improving EMR functionality and supporting innovative healthcare delivery. Join a team that values initiative, expertise, and collaboration in a dynamic, professional environment.

If you are ready to elevate healthcare systems at one of the nation’s leading universities, we invite you to apply today!

Expected Salary:

The salary range is between $70,000 to $80,000, commensurate with skills and experience.

Minimum Requirements:

Master's degree in an appropriate area of specialization; or a bachelor's degree in an appropriate area of specialization and two years of appropriate experience. Epic Business System Certification may substitute for degree. Epic Business System Certification must be obtained within 6 months from date of hire.

Preferred Qualifications:

• Minimum of 3 years of experience with electronic medical record (EMR) systems, particularly EpicCare Ambulatory and Inpatient modules.
• Proficiency in building, maintaining, and optimizing EMR applications, and configurations, including advanced Epic reporting tools (standard, workbench, and ad hoc).
• Experience with MyChart and other clinical interface functionalities.
• Strong background in clinical workflow analysis, process improvement, and quality management initiatives.
• Knowledge of healthcare quality programs, meaningful use criteria, carrier documentation guidelines, and quality auditing.
• Demonstrated ability to conduct documentation audits, optimize revenue cycle processes, and ensure compliance.
• Competence in system updates, software testing, and creating user-focused educational content.
• Expertise in documentation, change control procedures, and developing best practice guidelines.
• Strong analytical and problem-solving skills for resolving system issues and improving workflows.
• Excellent communication and interpersonal skills to collaborate effectively across multidisciplinary teams.
• Ability to work independently or as part of a team, manage multiple projects and meet competing deadlines.
• Certifications: EpicCare or similar EMR applications, Quality Improvement (e.g., Lean Six Sigma), and clinical credentials (e.g., RN, ARNP, PA).
• Strong organizational skills, initiative, and attention to detail.
• Punctuality, excellent attendance, and a professional approach at all times.
• Ability to learn new programs, maintain strict confidentiality, and demonstrate sensitivity in public interactions.
• Consistently display interest in the health system's success and well-being, taking initiative to contribute whenever possible.
• Ability to prioritize, manage workload under pressure, and consistently meet deadlines.
• Skilled in writing and executing work plans aligned with objectives and priorities.

Special Instructions to Applicants:

In order to be considered, you must upload your cover letter and resume.

The University of Florida is committed to nondiscrimination with respect to race, creed, color, religion, age, disability, sex, sexual orientation, gender identity and expression, marital status, national origin, political opinions or affiliations, genetic information, and veteran status in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training.

Application must be submitted by 11:55 p.m. (ET) of the posting end date.

Health Assessment Required:No

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