Job Description

We are seeking a detail-oriented and highly reliable Data Center Technician to manage and support the daily operations of our data center. The ideal candidate will have strong technical skills, a dedication to maintaining uptime, and the ability to work efficiently in a fast-paced environment. The technician will be responsible for the setup, maintenance, and troubleshooting of hardware and infrastructure, ensuring optimal data center performance.

Responsibilities:

• Ensure infrastructure is organized, adhering to data center standards and best practices.
• Ability to perform data center installation such as racking of equipment up to 50 pounds.
• Perform routine hardware checks, preventive maintenance, and upgrades as required.
• Work closely with data center, network, and systems engineering teams to ensure seamless operations.
• Inventory Management skills, maintain accurate and up-to-date inventory of all physical assets and consumables across datacenters.
• Work directly with other teams and vendors to troubleshoot issues or assist with services.
• Participate in capacity planning to accommodate growth and new technology initiatives.
• Perform cable management duties, including installation, labeling, and troubleshooting of network and power cabling.
• Implement, maintain and ensure all Security and Compliance standards are met in our data centers.
• Follow established security protocols to protect data center assets, and monitor access to the facility.
• Data center environment, with occasional on-call or after hours/weekend work as required for maintenance or emergencies
• Ability to work from our data centers in Ashburn, VA and our Tysons, VA office
• Other duties as assigned

Qualifications:

• High School Diploma or GED required; Technical certifications such as A+ or Network+ preferred.
• 4-6 years of experience in a similar role working in Data Centers preferred.
• Proficient with server hardware, networking equipment and data center infrastructure.
• Understanding of server operating systems encouraged (Windows, Ubuntu)
• Understanding of Virtualization Technologies a plus (VMware)

WHY WORK FOR ALARM.COM?

• Collaborate with outstanding people: We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers.
• Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the Alarm.comteam!
• Gain well rounded experience: Alarm.comoffers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.
• Focus on fun: Alarm.complaces high value on our team culture. We even have a committee dedicated to hosting a stand-out holiday party, happy hours, and other fun corporate events.
• Alarm.comvalues working together and collaborating in person.  

COMPANY INFO

Alarm.comis the leading cloud-based platform for smart security and the Internet of Things. More than 7.6 million home and business owners depend on our solutions every day to make their properties safer, smarter, and more efficient. And every day, we’re innovating new technologies in rapidly evolving spaces including AI, video analytics, facial recognition, machine learning, energy analytics, and more.  We’re seeking those who are passionate about creating change through technology and who want to make a lasting impact on the world around them. 

For more information, please visit www.alarm.com.

COMPANY BENEFITS

Alarm.comoffers competitive pay and benefits inclusive of subsidized medical plan options, an HSA with generous company contribution, a 401(k) with employer match, and paid holidays, wellness time, and vacation increasing with tenure. Paid maternity and bonding leave, company-paid disability and life insurance, FSAs, well-being resources and activities, and a casual dress work environment are also part of our outstanding total rewards package!

Alarm.comis an Equal Opportunity Employer

In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision.

Notice To Third Party Agencies:
Alarm.comunderstands the value of professional recruiting services.  However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with , please email your company information and standard agreement to  RecruitingPartnerships@Alarm.com.

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