Customer Service Representative Job at Swagelok Indiana | Cincinnati, Indianapolis, IN

WEtDOGpwVk9YVlA2K21CcjZocjV4ZFV0SXc9PQ==
  • Swagelok Indiana | Cincinnati
  • Indianapolis, IN

Job Description

Job Overview

At Swagelok Indiana | Cincinnati, we’re not just a company; we’re a community of professionals dedicated to excellence, innovation, and collaboration. We cater to a diverse array of industries, spanning from the innovative realms of clean energy and semiconductor technology to the robust sectors of oil & gas, industrial machinery, and life sciences. We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our clients and ensuring their needs are met. This is a great opportunity for someone who enjoys working in a fast-paced environment and has excellent communication skills.

J ob Responsibilities

  • Quotation & Order Entry: Enter quotes and orders that come in via phone, email, Web/EDI, the sales team, etc.
  • Account & Order Management: Schedule, track, expedite & follow up on sales orders. Will work in conjunction with Sales Coordinator to identify key opportunities and areas for growth.
  • Phone Support: Answer incoming phone calls & provide solutions based on Customer requests.
  • Exceptional Customer Service: Providing our customers with top-of-the-line customer service. Specifically providing product and application solutions based on customer needs.
  • Sales Focus: Share potential leads & opportunities for growth with sales team and sales coordinator.

*Hybrid work schedule*

Experience

  • Previous experience in customer service or a related field is preferred
  • Strong phone etiquette and communication skills
  • Ability to analyze customer needs and provide appropriate solutions
  • Proficient in data entry and computer skills
  • If you are a motivated individual passionate about delivering exceptional customer service, we would love to hear from you. Apply today to join our dynamic team of Customer Service Representatives!

Job Type: Full-time

Benefits:

  • 401(k)
  • Dental Insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance
  • Work from home

Experience level:

  • No experience needed

Weekly day range:

  • Monday to Friday

Work setting:

  • Hybrid work
  • Office

Ability to Relocate:

  • Indianapolis, IN 46241: Relocate before starting work (Required)
  • Work Location: Hybrid remote in Indianapolis, IN 46241

 

Job Tags

Full time, Remote job, Relocation, Flexible hours, Monday to Friday,

Similar Jobs

Century Aluminum

Electrician Job at Century Aluminum

 ...This is a full-time position (schedule is TBD), located in Mt. Holly, Goose Creek, SC. JOB DUTIES As a Maintenance Electrician, you will be responsible for fabricating, installing, inspecting, testing, operating, repairing and maintaining all types of electrical... 

PolicyChex Insurance Agency

Commercial Insurance Account Manager Job at PolicyChex Insurance Agency

 ...About Us PolicyChex Insurance Agency is a leading provider of comprehensive insurance solutions, specializing in commercial lines such...  ...Local presence in Southern California, with the ability to travel within Los Angeles County, Orange County, and San Bernardino County... 

Motion Recruitment

Graphic Designer Job at Motion Recruitment

 ...applications. ~ Advanced knowledge of Microsoft Office (PowerPoint, Excel, and Word). ~ Advanced knowledge of Adobe CC Suite (i.e., Illustrator, Photoshop, InDesign, Acrobat Professional). ~ Excellent attention to detail and focus on quality and accuracy. ~ Strong... 

LTIMindtree

Configuration Management Consultant Job at LTIMindtree

 ...About Us: LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation... 

Madison Hunt

Senior Associate - Infrastructure Private Equity Job at Madison Hunt

 ...Hunt is partnered with a first-time, diversified infrastructure private equity fund that has already achieved impressive fundraising success...  .... The firm is now looking to expand its team with associates who are technical, entrepreneurial, and a strong cultural fit...