Customer Service Representative Job at Insight Global, El Paso, TX

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  • Insight Global
  • El Paso, TX

Job Description

Position : Service Delivery Representative

Location : El Paso, Texas (hybrid -- 3 days in office, 2 days remote)

Duration : 1 year, contract

Pay : $18.67/hr with benefits

Job Description

One of Insight Global's top employers within the financial services industry is looking for a service delivery representative to sit hybrid (3 days in office, 2 days remote) in El Paso, Texas. The service delivery rep will be responsible for being the first point of contact for any customers that may have questions, comments or concerns. The main responsibilities will be answering inbound calls, making outbound calls, addressing issues in regard to payroll, payments, etc, using Excel and working collaboratively with clients and other team members throughout the organization. The candidate should be adaptable, have a good attitude, and be able to work in a fast-paced environment. This position offers $18.67/hr.

Required Skills & Experience:

  • 2+ years in customer service
  • Proven experience in a call center environment
  • Intermediate experience with Excel
  • Maintains a positive and professional attitude

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