CSR/Dispatcher (bilingual Spanish) Job at Ultimate Staffing, Los Angeles County, CA

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  • Ultimate Staffing
  • Los Angeles County, CA

Job Description

Job Summary: Dispatch work to drivers, helpers and yard personnel Always looking to offer assistance as needed in order to help maintain a smooth flow of the Company's business. Also answer phones taking orders from customers.

JOB DUTIES:

  • Assign Daily Stop to Stop Routes
  • Handle Driver Problems
  • Answer telephone - direct phone calls
  • General assistance as needed
  • Customer service as needed
  • Order taking as needed
  • Process drivers' daily paperwork
  • Any additional duties as assigned by management

SKILLS:

  • Navigational Skills - Must have general knowledge of the Greater Los Angeles Metropolitan Area freeway system. Must understand Google Maps and have GPS experience.
  • Communication skills (verbal and written) - ability to convey meaning and obtain understanding
  • Communication skills - Bilingual
  • Organizational skills - ability to group work and resources in relation to the work being done, prioritizing, and scheduling.
  • People skills - ability to effectively relate to customers and employees in all organizational levels, being sensitive to their needs
  • Conceptual skills - ability to see entire operation objectives ensuring that individual programs work within the framework of the company's objectives
  • Customer relations - ability to relate to customers with an attitude of friendliness while conveying confidence in the company's professionalism
Desired Skills and Experience

* Answer calls
* High sense of urgency and proactive work ethic
* Intake of work orders
* Process drivers paperwork
* Can navigate Google Maps
* Data entry
* Proficient with excel, word and outlook
* Dispatching experience


All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Job Tags

Local area,

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