The Billing & Collections Specialist is responsible for preparing client billings, electronic billings and follow-up, and client/firm reports in accordance with firm procedures while also providing outstanding service to attorneys, clients, and others in the firm. The position requires the individual be highly organized; able to collaborate with the team; committed to quality and customer service; and able to prioritize their assignments.
Key Responsibilities:
· Generate and process bills using the billing system, ensuring accuracy and completeness of all billing information.
· Work closely with attorneys and staff to review, edit, and finalize bills in a timely manner.
· Manage electronic billing (e-billing) for clients, including troubleshooting and resolving any issues.
· Maintain a thorough understanding of the firm's billing policies and procedures.
· Communicate with attorneys and clients regarding billing inquiries regarding billing statements, invoices, and payment terms.
· Provide explanations and resolve discrepancies related to billing matters in a professional and courteous manner.
· Create and maintain billing reports and records for management review.
· Monitor and manage several levels of approvals for write-offs and monthly exemptions for billing.
· Enter alternate rates in computer system accurately and efficiently.
· Provide attorneys and legal support staff with requested billing statistics, using and formatting Microsoft Excel spreadsheets, as needed.
· Effectively manage communication with attorney to ensure the billing deadline is met.
· Submit, process and track invoices as well as resolve billing issues via electronic and web-based billing.
· Effectively communicate during monthly check in meetings to provide updates on the status of timekeepers' Work in Progress and troubleshoot if necessary.
· Additional duties as assigned to support the department.
· This position may require occasional overtime.
Requirements:Qualifications:
Why Join Gordon Feinblatt?
Gordon Feinblatt is committed to the development, mentoring, and advancement of legal professionals with diverse backgrounds and experiences. Our culture provides an inclusive and flexible work atmosphere that provides us the ability to deliver the service and support that our clients, attorneys, and personnel deserve.
Compensation Package: We value your skills and offer a comprehensive benefits & compensation package including but not limited to: Annual Paid Leave Time; Firm Paid Holidays and a Floating Holiday to be used at your discretion; 16 weeks Paid Parental Leave; Hybrid Work Environment; Medical, Dental and Vision Insurance; HSA & FSA; 401K and Money Purchase Pension Plan; Voluntary Worksite Benefits; Short & Long Term Disability Insurance; Life Insurance (Firm Paid and Voluntary for Employee and Dependents); Performance Management Program with eligibility for an increase and bonus. Pre-Tax Parking Program; Affinity Groups; Paid Volunteer Activities; Fitness Center Discounts; Bar Association Dues; Mobile Device Discount Program; Notary Fees; and a Mentorship and Buddy Program.
Professional Growth: Elevate your skills and knowledge in a supportive environment.
Work/Life Harmony: We embrace flexibility by empowering our teams to achieve work-life balance while optimizing productivity.
Team Environment: Collaborate with experienced attorneys and legal professionals to achieve goals.
Corporate Social Responsibility: We are committed to fostering positive change and making a meaningful impact through our unwavering commitment to corporate social responsibility.
- Diversity, Equity, and Inclusion. Diversity, Equity & Inclusion | Gordon Feinblatt LLC (gfrlaw.com)
- Community Engagement. Serving the Community | Gordon Feinblatt LLC (gfrlaw.com)
- Sustainability. Sustainability | Gordon Feinblatt LLC (gfrlaw.com)
Please visit our career page for more information on reasons why to join our team:
We are an Equal Opportunity Employer
Compensation details: 48448-75000 Yearly Salary
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