Job Description
The In Store Artisan will provide an exceptional in-store experience by inspiring our customers trough artistic customization! While working in-store and on the 'Sneaker Maker Tour' you will act as a Golden Goose ambassador, engaging with customers, promoting products and storytelling.
Responsibilities:
Will utilize artistic abilities to deliver an in-store experience focused on customer satisfaction, by ensuring an excellent and exciting shopping experience.
Guarantee proper brand storytelling with customers by understanding the Golden Goose brand and values.
Communicate product knowledge and accurately describe the items and customization options.
Anticipate and cater to customer needs with empathy and high level of customized customer service.
Co-create special and unique items through the 'LAB Experience'.
Proactively stay informed and up-to-date on product information.
Participate as "one team", supporting to accomplish team goals and maximize sales.
Strictly follow Golden Goose procedures, policies and guidance for all activities, including co-creation.
Travel to Sneaker Maker Tour events, as needed.
Act as a Sales Associate when not 'on tour' or co-creating (i.e. selling on the floor, pre and after sales activities, stockroom, client reach out).
Qualifications:
~1-3 years of relevant experience in luxury retail
~ An artistic skillset (painting, drawing, sketching, doodling!)
~ Self-motivated with positive attitude and professional selling techniques
~ Good customer focus with strong presentation, interpersonal and communication skills
~ Strong team player
~ Other languages a plus!
Location: Somerset Collection
Fostering uniqueness, in Golden Goose human capital is a true asset and Diversity & Inclusion have always been essential to our culture.
Golden Goose is an inclusive employer enabling each one to better express their authentic self, regardless of gender, sexual orientation, ethnicity, disability or age.
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